Frequently Asked Questions - FAS

How do I access my work files or my home directory remotely from home?

 Heads up! You won't be able to open files directly in the MyApps file explorer like you can in OneDrive. If you want to work on a file remotely, you must copy the file from the MyApps file explorer to your computer. We recommend you copy it somewhere simple like My Documents or your Desktop. Once you are finished updating your document, make sure to save your work and copy the newly saved file back to your shared drive using the MyApps File Explorer.

1. Go to the MyApps portal

2. Sign in using your Passport York username and password 

3. When a popup asks you if you want to open the MyApps (AppsAnywhere) launcher, select Open AppsAnywhere Launcher.

    • If the MyApps launcher is not already installed on your computer, you will be prompted to download and install it
    • You can now access all the remote apps

4. After you log in to MyApps, launch File Explorer

MyApps File Explorer

5. The File Explorer window will now display:

  • H: drive, which represents your department file share
  • X: drive, which represents your home directory (if you have one)

MyApps File Explorer2

Notes:

    • You may see additional drive mappings, depending on your access privileges

Instructions for Mac OS X 10.14 or later:

1. Connect to York's Virtual Private Network (VPN)

2. Open Finder

3. Click Go

4. Select Connect to Server

5. On the "Connect to Server" window, enter smb://vfadmin.yorku.yorku.ca/ in the Server Address field and click Connect

    • Attention research faculties. Some research faculties may need to enter a different address to access their academic server: smb://vfacad.yorku.yorku.ca

Connect to Server

6. When prompted, click Connect

7. Enter your Passport York username and password to log in

    • Ensure you don't check the Remember this password in my keychain option. If you check this option, you will be required to remove this cached credential from your keychain when you reset your Passport York password.

8. You will now be presented with a list of departmental shares. Select your home department's share and click OK

    • You will receive an error message if you have selected a share that you do not have permission to access

9. When your departmental share opens, double click on the Home folder to open it

10. Now, open the folder with your Passport York username 

You will now see all the files on your home drive!

Instructions for Windows 10:

1. Connect to York's Virtual Private Network (VPN)

2. Open File Explorer

3. Once the File Explorer opens, right-click on This PC 

4. Now, select Map Network Drive

    • If you don't see this option in your File Explorer

a. On the top ribbon menu, select View

b. Click Preview Pane 

5. When prompted, In the Folder section, type the address: \\vfadmin.yorku.yorku.ca

    • Attention research faculties. Some research faculties may need to enter a different address to access their academic server: smb://vfacad.yorku.yorku.ca

6. Select the Reconnect at sign-in checkbox

7. Check Connect using different credentials

8. Now, click Browse

  • If prompted, enter your Passport York username followed by @yorku.ca and py password

9. On the "Browse for Folder" screen, click the v arrow beside the "vfadmin.yorku.yorku.ca" field to expand the folder options

10. You will now be presented with a list of departmental shares. Select your home department's share to expand it

  • You will receive an error message if you have selected a share that you do not have permission to access

11. Click the Home folder to expand it

12. Now, select the folder with your Passport York username

13. Click OK

14. You'll be brought back to the "Map Network Drive" screen, this time click Finish

15. Enter your Passport York username followed by @yorku.ca and password to log in

    • Ensure you don't check the Remember my credentials option. If you check this option, you will be required to remove this password every time you reset your Passport York password.

Enter Network Credentials