Service Note
MyApps is now compatible with Mac OS 11 "Big Sur". You may need to “Refresh” or “Reload this page” if you get an error with your web browser (Chrome, Firefox, Safari).
Apple introduced devices with a new chipset as of late 2020, https://support.apple.com/en-us/HT211814
If you have one of these models, you are required to enable ‘Rosetta’ to launch applications from MyApps, https://myapps.yorku.ca
For further assistance, please read this article from Apple: https://support.apple.com/en-us/HT211861
MyApps will replace our aging WebFAS service, which will be discontinued on December 20th, 2019.
To access classic SIS applications from MyApps please see the following document (pdf).
What to expect from MyApps:
- A modern interface: MyApps provides a one-stop University portal to access software.
- Better performance: Applications will run as seamlessly as if they were locally installed on your computer.
- Consistent user experience: All applications behave the same, whether launched from a Mac or PC.
- Seamless authentication: When using a Windows machine, if you have already authenticated with your Passport York credentials, you will not be prompted to log in to MyApps.
See list of available applications in MyApps
How to request a new application to be published on MyApps?
To request a new application to be added to the MyApps portal, please submit a software request form.
How to request access to an application published on MyApps?
I have purchased a new Apple device. Why do I get an error after I log in and/or cannot launch any application?
If you have one of these models, you are required to enable ‘Rosetta’ to launch applications from MyApps, https://myapps.yorku.ca
For further assistance, please read this article from Apple: https://support.apple.com/en-us/HT211861.
Why do I receive a 'Validation Error' after logging in?
"Validation Errors" are typically caused by the browser you are using the access MyApps.
When using Apple devices, certain browsers—like Mozilla Firefox—may cause "Validation Errors".
To avoid "Validation Errors", we recommend all users use Google Chrome to access MyApps.
How can I access classic SIS applications from MyApps?
What do the different launch options mean?
1. Install:
Available on Apple and Windows devices
This option allows you to download and install the application on your device
2. Local:
Available on Apple and Windows devices
If the application is already installed on your computer, this option launches the local installation
3. Remote:
Available on Apple and Windows devices
Launches the application via a remote session to York University datacenters
4. Remote HTML5:
Available on Apple, Linux and Windows devices running a supported browser such as Google Chrome
Launches the application via a remote browser session to York University datacenters
5. Virtual:
Available on Windows devices
Downloads the application to your device as a virtual copy and will launch it as if it was installed on your device
6. Web Portal:
Available on Apple, Linux and Windows devices running a supported browser such as Google Chrome
Launches the application on the web
How do I access my work files or my home directory remotely from home?
For all questions and concerns, please contact the Service Desk at askit@yorku.ca