MyApps

Service Note

CAUTION:
Service or product is not compatible on the latest Mac OS 11 "Big Sur".

Welcome to MyApps! MyApps is York University's one-stop portal for students, Faculty and staff to remotely access the software they need. With MyApps, you will have access to all the resources you need wherever you go.

MyApps will replace our aging WebFAS service, which will be discontinued on December 20th, 2019.

To access classic SIS applications from MyApps please see the following document (pdf).

What to expect from MyApps:

  • A modern interface: MyApps provides a one-stop University portal to access software.
  • Better performance: Applications will run as seamlessly as if they were locally installed on your computer.
  • Consistent user experience: All applications behave the same, whether launched from a Mac or PC.
  • Seamless authentication: When using a Windows machine, if you have already authenticated with your Passport York credentials, you will not be prompted to log in to MyApps.
Please note: MyApps requires your active Passport York username and password, and is available via any computer that meets the system requirements

See list of available applications in MyApps

Devices

Apple

  • Mac OS X 10.13 (High Sierra)
  • Mac OS X 10.14 (Mojave)

PC

  • Microsoft Windows 7 (supported until January 14, 2020)
  • Microsoft Windows 10

Browsers

  • Google Chrome (preferred)
  • Mozilla Firefox
  • Internet Explorer (supported until January 14, 2020)
  • Safari

How to request a new application to be published on MyApps?

To request a new application to be added to the MyApps portal, please submit a software request form.

How to request access to an application published on MyApps?

To request access to an application that is already on the MyApps portal, please submit a request to askit@yorku.ca.

Why do I receive a 'Validation Error' after logging in?

"Validation Errors" are typically caused by the browser you are using the access MyApps.

When using Apple devices, certain browsers—like Mozilla Firefox—may cause "Validation Errors".

To avoid "Validation Errors", we recommend all users use Google Chrome to access MyApps.

How can I access classic SIS applications from MyApps?

To access classic SIS applications from MyApps please see the following document (pdf).

What do the different launch options mean?

When hovering over an app, you will be presented with one or more of the following options:

1. Install:

Available on Apple and Windows devices

This option allows you to download and install the application on your device

2. Local:

Available on Apple and Windows devices

If the application is already installed on your computer, this option launches the local installation

3. Remote:

Available on Apple and Windows devices

Launches the application via a remote session to York University datacenters

4. Remote HTML5:

Available on Apple, Linux and Windows devices running a supported browser such as Google Chrome

Launches the application via a remote browser session to York University datacenters

5. Virtual:

Available on Windows devices

Downloads the application to your device as a virtual copy and will launch it as if it was installed on your device

6. Web Portal:

Available on Apple, Linux and Windows devices running a supported browser such as Google Chrome

Launches the application on the web

How do I access my work files or my home directory remotely from home?

Please follow instructions on the following page for, accessing your work files or your home directory remotely.

For all questions and concerns, please contact the Service Desk at askit@yorku.ca