All posts by uit

Dear Colleagues, You will be aware that University Information and Technology (UIT) staff, together with external experts, worked diligently last weekend to repair issues with the database that supports eClass and to further test and strengthen the system to avoid similar disruptions in the future. I am pleased to share today’s update with some good […]

Please note that on Wednesday September 16, from 5:00 a.m. to 7:00 a.m., Network Operations/Network Development will migrate VPN service /VPNYork profile to new server platform. There will be a brief 5-10 minutes outage to all VPN users during the maintenance window. We apologize in advance for any issues this scheduled interruption may be causing […]

Dear York Community, University Information and Technology (UIT) staff and external experts have been working over the weekend to address performance and stability issues related to the database that supports our eClass platform. We know that eClass is an important tool for faculty and students and as we begin a new week, we want to […]

  Dear York Community, Since our update of Friday evening, IT staff and external experts focused their efforts overnight to repair the issues with the database that eClass relies on to function properly. We are pleased to share that progress has been made to repair the faulty database. While the database is now functional, we […]

  Dear York Community, Earlier today, the University experienced an outage with eClass, impacting both instructors and students. We are aware that navigating eClass has proven to be a challenge for some since fall classes began, however, the outage that began at 9:30 this morning resulted from an issue with the database source, and not […]

UIT Service Advisory   Please share this information with your teams.  Due to unforeseen circumstances involving its underlying infrastructure, eClass has been unavailable since 9:30 a.m. on Friday, September 11.  UIT teams have been working since that time to resolve the issue, and the work is nearing completion.   A further notice will be sent […]

UIT Service Advisory  UIT Service Risk Advisory: Monday Sept. 14, 2020 5:00 AM - 7:00 AM - VPNYork Service, ResNet Service, AirYorkGUEST and AirYorkPLUS UnderGrad users Network Operations/Network Development will be upgrading Network Address Translation system (NAT) that serves VPNYork, ResNet, AirYorkGUEST and AirYorkPLUS UnderGrad users. This is risk advisory only, there is no outage […]

UIT Service Advisory   Please share this information with your teams.  Note that we are currently experiencing issues with our eClass environment.  UIT teams have identified the cause and working towards a resolution.  Further updates will be communicated as they become available.     We apologize for the inconvenience this issue is causing and thank […]

This is a service risk advisory for the load balanced services listed below.  During this time, there are no anticipated service outages.   The services on the VLAN 73 node are: moodle.yorku.ca moodleqa57.uit.yorku.ca eclassstg.uit.yorku.ca eclass.yorku.ca my.yorku.ca yulink.yorku.ca      

Upgrade successfully completed.   From: UIT Staff List <UITSTAFF@YORKU.CA> On Behalf Of Charles E Porter Sent: September 8, 2020 12:54 PM To: UITSTAFF@YORKU.CA Subject: UIT Service Advisory - Osgoode Building Switch Upgrade, September 10th, from 6:00 a.m. to 7:00 a.m.   Please note that on Thursday Sept. 10, Network Services will be upgrading the aggregate […]