UIT Service Advisory - Resolved - Remote Access VPN intermittent connection issues, September 17, 2020


UIT Service Advisory

As of approx. 1:10 p.m. today the stability issue with Remote Access VPN has been resolved.

A latent software defect was identified in the VPNgateway and a work-around has been put in-place to mitigate the effects of the bug.

We apologize for the inconvenience this unscheduled outage caused and thank you for your continued support and cooperation.

Please direct any questions or concerns to UIT Client Services.

Email:  askit@yorku.ca

Self Serve Portal:  http://askit.yorku.ca

Thank you,
University Information Technology