UIT Service Outage - Scheduled VPN maintenance, August 4th, from 10:00 p.m. to 12:00 a.m.

Maintenance ends unsuccessfully. Back out was successful. We believe there was a missed private static route.

 

From: UIT Staff List [mailto:UITSTAFF@YORKU.CA] On Behalf Of Charles E Porter
Sent: August 4, 2020 10:03 PM
To: UITSTAFF@YORKU.CA
Subject: UIT Service Outage - Scheduled VPN maintenance, August 4th, from 10:00 p.m. to 12:00 a.m.

 

Maintenance begins

 

From: Charles E Porter
Sent: July 30, 2020 10:36 AM
To: Charles E Porter <cporter@yorku.ca>; UITSTAFF@YORKU.CA
Subject: CORRECTION - UIT Service Outage - Scheduled VPN maintenance, August 3rd, from 10:00 p.m. to 12:00 a.m.

 

This maintenance will take place on Tuesday August 4.

 

From: UIT Staff List <UITSTAFF@YORKU.CA> On Behalf Of Charles E Porter
Sent: July 30, 2020 10:27 AM
To: UITSTAFF@YORKU.CA
Subject: UIT Service Outage - Scheduled VPN maintenance, August 3rd, from 10:00 p.m. to 12:00 a.m.

 

Please note that on August 3rd, from 10:00 p.m. to 12:00 a.m., UIT teams will migrate Pulse Secure VPN client router to new platform and perform failover verification. There will be up to a 1 minute outage affecting VPN users except for Firewall users (https://vpngateway.yorku.ca/vpnfw1) during maintenance window.

We apologize in advance for any issues this scheduled interruption may be causing and thank you for your continued support and cooperation.

Please direct any questions or concerns to UIT Client Services.

Email:  askit@yorku.ca Ctrl + Click to follow link"> askit@yorku.ca
Self Serve Portal:  http://askit.yorku.ca

Thank you,
University Information Technology

 

Charles Porter  |  Sr. Communications Specialist  |  University Information Technology 

 

029 Steacie Science Building  |  York University  |  4700 Keele St. ,  Toronto ON  M3J 1P3 Canada 

 

T: 416.736.2100 x22779  |  F: 416.736.5830  |  cporter@yorku.ca  |  www.yorku.ca