UIT Service Advisory - Reported issue and fix for opening Microsoft Excel XLSM files attached in journal entries PDFs, August 19

UIT Service Advisory


Please note we have been made aware of an issue where users cannot open XLSM files attached in journal entries PDFs. 

An XLSM file is a macro-enabled spreadsheet created by Microsoft Excel.  We are assuming that the XLSM generated attachments are safe.  

We will create and share an AD GPO ‘uit-adobe-xlsm’, which you can then apply to your computers.  The AD GPO will be available by Thursday August 20 at  8:00 a.m. 

The AD GPO addresses this issue and allows users to open those types of files within: 

  1. Adobe Acrobat Pro 2017 
  2. Adobe Acrobat Pro 2020
  3. Adobe Acrobat Reader DC 

We thank you for your continued support and cooperation.


Please direct any questions or concerns to UIT Client Services.


Email:  askit@yorku.ca
Self Serve Portal:  http://askit.yorku.ca

Thank you,
University Information Technology