FW: Steacie Data Centre Power Failure

As of approximately 17:30 today, all systems are again operational. If there are any outstanding issues please bring them to our attention and they will be addressed as quickly as possible.

 

Thank you for your patience and for understanding the need to maintain and improve the Network Service to the York University community.

 

 

From: Charles E Porter
Sent: June 13, 2020 10:18 AM
To: IT_SUPPORT@YORKU.CA; UITSTAFF@YORKU.CA
Subject: Steacie Data Centre Power Failure

 

Steacie Data center suffered a power loss today at around 8:00am, There was a scheduled Keel

 

e Campus Power Transfer at 0800, the utility power feed to Steacie got transferred from Keele substation to Steeles substation.  

During this transfer the Steacie data centre was expected to run on UPS battery power for 5 seconds. The 300KVA UPS failed and shut itself down.

 

Multiple systems are down and the UIT team is working on restoring services.

 

Thank you for your patience and for understanding the need to maintain and improve the Network Service to the York University community.